RETURN & REFUNDS

Please return any damaged/wrong item/s. Shipping cost cannot be refunded.Regrettably, return shipping and handling charges are not refundable. When your order arrives, please inspect the carton for any damage that may have occurred during shipment. It is normal for the shipping carton to show some wear, however, if damage occurred to the item(s) in your shipment, please contact us immediately at info@medisoulinc.com

 

The carrier will be notified and the damaged package and the damaged items will be replaced. For bookkeeping purposes, we respectfully request that you include the sales receipt and/or invoice with any return. Items can be returned within 30 days from the shipment date. The refund we be processed to the original payment method.

 

Please download the return form here and attach to the returned item.